Exchange & Return Policy

We value your satisfaction and want you to love every piece you purchase from us.
Please read our exchange and return terms carefully:
• No returns are accepted once an item is purchased.
• Exchange is allowed one time only, provided that the item is unused, unworn, and in its original condition with tags attached.
• Exchanges must be requested within 3 days of receiving your order.
• Items showing signs of wear, perfume, makeup, or alteration will not be eligible for exchange.
• All sale or discounted items are final and cannot be exchanged or returned.
• Exchanges are subject to item availability at the time of request.

We appreciate your understanding and support of our boutique’s policy 💫
Contact us
Number
Instagram : bysam.kw